Shinshiva Ayurvedashram Authentic Ayurvedic Hospital in Kerala
Booking Confirmation & Cancellation Policy
At Shinshiva Ayurveda Hospital Private Limited, we take pride in delivering exceptional service
managed by our dedicated team. While we strive for accuracy, we reserve the right to rectify
any errors and adjust tariffs without prior notice.
Room assignments within the same category may be subject to change, and we maintain the
discretion to upgrade guests to an equivalent or higher room category based on availability and operational requirements. Specific room requests are gladly accommodated with advance
payment and three months’ notice to ensure your preferences are met to the best of our ability.
Reservations are confirmed upon receipt of advance payment and are based on a package basis
to streamline your booking experience. Please be mindful that failure to make timely payments may result in booking cancellation without further notice. We kindly remind guests that we are not liable for declined credit card payments.
Cancellation Policy
- Cancellation before 30 days of check-in 90% Refund
- Cancellation between 20 days - 30 days of check-in 75%Refund
- Cancellation between 15 days - 20 days of check-in 50%Refund
- Cancellation within 15 days of check-in No Refund
Refund Policy
As part of our commitment to customer satisfaction, we uphold a clear refund policy. Please
note that we do not offer cash refunds. Instead, refunds will be processed through the respective payment gateways used for the purchase.
For purchases made via Internet banking, credit cards, and gift cards, rest assured that refunds
will be initiated through the corresponding payment gateways. You can expect the refund status
to reflect in your bank account within 15 working days from the date of refund initiation.
We appreciate your understanding and cooperation with our Booking & Cancellation Policy.
Should you have any further inquiries or require assistance, please feel free to reach out to our team.